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Thursday, October 29, 2009. 1 Describe the decision-making process proposed by Simon. A fourth phrase, implementation, was added later. 2 Why do managers need IT support? It is difficult to make good decisions without valid and relevant information. Information is vital for each phase and activity in the decision-making process. 3 Describe the decision matrix.

Friday, October 30, 2009. 1 What are some problems associated with assessing the costs of IT? Another complication is that the cost of a system does not end when the system is installed. For example in 2000 reprogramming projects that cost organisations worldwide billions of dollars at the end of the twentieth century. 2 What difficulties accompany the intangible benefits from IT.

Tuesday, November 2, 2010. Explain the triple constraint and its importance in project management. Is the framework for evaluating the competing demands of cost, time and scope. The relationship between these variables means that if one of the three factors changes, at least one other factor is likely to be affected.